Workflows and AI Agent Builder

This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.

Client Overview

Our client is a restoration company with operations across multiple regional offices and over 250 employees. The company is focused on eliminating manual administrative overhead, automating data formatting and claims processing, and implementing AI-powered workflows to scale operations efficiently.

Role Overview

The Workflows and AI Agent Builder will take full ownership of administrative workflow automation and custom AI agent creation. The primary objective of this role is to eliminate manual overhead, automate data formatting and claims processing, and build intelligent workflows using LLMs and AI agents to improve operational efficiency across regional offices.

This is a senior, full-time role with significant autonomy and direct collaboration with executive leadership. The ideal candidate has a strong background in software development or technical systems engineering, hands-on experience building custom AI agents using Claude, OpenAI, and Replit, and the ability to connect systems through APIs, SharePoint, and business intelligence databases.

Location

Full-Time | 40 Hours per Week | 9:00 AM - 5:00 PM EST

Key Responsibilities

AI Agent Development & Deployment

Scope, build, and maintain custom AI agents to automate routine administrative tasks.
Develop AI agents for claims administration, automated data entry, document reconciliation, and email triage.
Use LLMs and AI agent frameworks, including Claude, OpenAI, and Replit, to build intelligent workflows.

Process Automation & Data Formatting

Build automated pipelines to clean, format, and structure incoming job data before it enters core business systems.
Standardize naming conventions, coding, and claims details through automated workflows.
Automate administrative processes to reduce manual overhead.

Database & Workflow Integration

Connect systems through APIs, SharePoint, Power BI, and database technologies.
Develop automated file pipelines to centralize project data and operational reporting.
Work around system constraints, including software without open APIs.
Use SQL and Microsoft Access database structures to support data integration and reporting.

Administrative Workflow Optimization

Audit existing administrative workflows across operations involving more than 250 employees.
Identify high-volume, repetitive administrative tasks that can be automated.
Deploy scalable AI and automation solutions to reduce administrative workload.
Build automation workflows that support efficient operations across regional offices.

Qualifications

Experience

3+ years of experience in software development or technical systems engineering.
Early adoption of LLMs and AI agent frameworks, including Claude, OpenAI, and Replit.
Demonstrated experience building, testing, and deploying custom AI agents and workflow automations.

Skills

Proficiency in developing and implementing automated data pipelines.
Strong understanding of database structures, including SQL and Microsoft Access.
Proficiency with SharePoint for workflow integration and automated file transfers.
Experience using Power BI for analytics and operational reporting.
Ability to connect systems through APIs and automated file pipelines.
Ability to work around software limitations, including systems without open APIs.
Ability to identify administrative bottlenecks and implement scalable automation solutions.
Ability to work independently and collaborate directly with executive leadership.

What Success Looks Like

First 30 Days

Audit existing administrative workflows, focusing initially on Claims Administration and central data formatting.
Establish file transfer pipelines through SharePoint.
Outline the initial AI agent architectures.

First 60 Days

Deploy the first live AI agent to automate data cleaning and claims coding.
Demonstrate a measurable reduction in manual administrative processing time.

First 90 Days

Build a broader suite of AI agents across regional offices.
Establish a structured automation pipeline that supports scaling operations without adding administrative headcount.

Opportunity

The Workflows and AI Agent Builder will take full ownership of AI agent creation and administrative process automation across a restoration company with multiple regional offices.

This senior, full-time role offers significant autonomy and direct collaboration with executive leadership, with a focus on implementing scalable AI-powered solutions that reduce administrative overhead and improve operational efficiency.

Application Process:

To be considered for this role these steps need to be followed:

Fill in the application form
Record a video showcasing your skill sets

Apply for this position

Personal Information:

Please provide your contact details and upload any relevant documents to help us assess your qualifications. Ensure all information is complete to move forward in the process.

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Resume: *

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What is your level of English proficiency? *

Basic – I can understand and use simple phrases but struggle with professional conversations. Intermediate – I can communicate in English in most situations but may make occasional mistakes or need support with complex topics. Advanced – I can speak and write fluently with few errors and feel confident in professional settings. Native / Bilingual – English is my first language or I speak it at a native level with complete fluency.

What's your expected monthly compensation in USD for a 40h/week (full-time) role? *

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Your provided rate will be shared with clients. Changing it later may disqualify you. The job description contains the role's budget.

What country will you be working from? *

Are you available to work 9 AM - 5 PM EST? *

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Do you have any friends, family members, or personal connections currently working at Scale Army or involved in any of our projects? *

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Were you referred by a current Scale Army contractor? If yes, please add their full name.

Experience & Availability:

In this section, we’ll gather insights into your technical experience and availability. Please answer the questions based on your expertise and provide your compensation expectations. This will help us assess your fit for the role and ensure we are aligned on expectations.

Please share a link to your GitHub profile or a code repository showcasing a custom AI agent or workflow automation you have built, tested, and deployed. Briefly describe the process it automated and the results achieved.

How many years of professional experience do you have in software development or technical systems engineering? *

1 year - 3 years 4 years - 6 years 7 years - 9 years 10 years - 15+ years

Describe a custom AI agent you have built, tested, and deployed using Claude, OpenAI, Replit, or a similar AI development environment. What administrative process did it automate, and what results did it achieve? *

Walk us through your experience building automated data pipelines to clean, format, or structure business information. How have you handled data standardization, naming conventions, coding, or claims-related information? *

Describe a system integration or workflow automation you developed using APIs, SharePoint, Power BI, SQL, or Microsoft Access. How did you approach the integration, particularly if the software had limited or unavailable API access? *

Which of the following technologies or automation activities do you have hands-on professional experience with? *

Select all that apply.

Claude OpenAI Replit Custom AI agent development LLM-powered workflow automation Automated data cleaning and formatting Claims administration automation Automated data entry Document reconciliation Email triage automation SharePoint Power BI Microsoft Access SQL API integrations Automated file transfer pipelines None of the above

How do you use AI in your work? *

Briefly share the tools you use, key use cases, any experience with automation, and how AI has improved your efficiency or output.

Let's get to know you! We need you to submit a short video as the first step in our screening and verification process. It's a great way for us to see your personality, communication style, and why you're a strong fit for the role. You'll only need to record this once!

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Application Submitted!

Thank you for applying for Workflows and AI Agent Builder. Your application has been successfully submitted to the Scale Army hiring team. We've received your details and resume, and we will be in touch soon.

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Job information

Department Technology & Product

Compensation $2.9K – $3.7K per month Final compensation is set after evaluating experience and location.