Sales Development Representative (GHL)

This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.

Our client is a growing consulting firm focused on expanding its client base through outbound prospecting, lead qualification, and relationship building. The company is seeking a sales professional to support its business development efforts by generating qualified opportunities and maintaining an organized sales pipeline.

Role Overview

The Sales Development Representative (SDR) will be responsible for outbound prospecting, qualifying leads, and generating a consistent flow of opportunities for the sales team. This role involves engaging prospective clients through multiple outreach channels, identifying business needs, and maintaining timely follow-ups to support pipeline growth.

The ideal candidate has experience in outbound sales, lead qualification, and CRM management, with the ability to build rapport, maintain accurate prospect records, and consistently work toward appointment-setting and lead-generation targets. This individual will collaborate with the sales team to prioritize opportunities and use AI tools to improve daily efficiency.

Location

Fully Remote (Work from Home) | 9:00 AM – 5:00 PM EST

Key Responsibilities

Outbound Prospecting & Lead Qualification

Conduct outbound prospecting through phone calls, text messages, emails, and social media messaging.
Qualify prospective clients by identifying their business needs, purchasing timelines, and potential fit for the company's services.
Maintain consistent follow-up with prospects to encourage engagement and generate sales opportunities.
Identify qualified leads and pass relevant opportunities to the sales team.

CRM & Pipeline Management

Manage and track leads, prospects, and follow-up activities using the company's custom software and Go High Level (GHL) CRM.
Maintain accurate CRM records by updating lead statuses, prospect information, and follow-up activities.
Keep the sales pipeline organized and ensure opportunities receive timely attention.
Collaborate with the sales team to prioritize outreach activities and follow-up efforts.

Prospect Relationship Management

Build and maintain rapport with prospective clients through a consultative approach.
Serve as the first point of contact for potential clients, providing relevant information about the company's services.
Maintain consistent engagement with prospects throughout the qualification process.
Identify potential upselling and referral opportunities during prospect interactions.

Sales Reporting & Performance Tracking

Track outbound activity metrics, including calls made, emails sent, and appointments booked.
Monitor lead statuses, pipeline activity, and follow-up progress.
Provide regular updates to the sales team regarding pipeline health, prospect engagement, and potential blockers.
Use AI tools such as Claude to improve efficiency in daily sales activities.

Qualifications

Experience

2+ years of experience in Sales Development Representative (SDR), Business Development Representative (BDR), or other outbound sales roles.
Experience conducting outbound prospecting and qualifying leads through multiple outreach channels.
Experience managing sales pipelines, tracking prospects, and maintaining accurate CRM records.
Experience working toward appointment-setting and lead-generation targets.
Experience using AI tools such as Claude to improve daily work efficiency.

Skills

Strong ability to conduct outbound prospecting through calls, texts, emails, and social messaging.
Ability to qualify prospective clients by assessing business needs, timing, and service fit.
Strong relationship-building skills and ability to establish rapport with potential clients.
Ability to maintain consistent follow-ups and manage multiple prospects throughout the sales pipeline.
Proficiency in using CRM systems to organize prospect information, track activities, and update lead statuses.
Strong organizational skills and attention to detail when maintaining sales records.
Ability to monitor outreach performance metrics and provide accurate pipeline updates.
Self-motivated and goal-oriented approach to meeting appointment-setting and lead-generation targets.
Ability to work independently in a remote environment while collaborating with the sales team.
Ability to identify potential upselling and referral opportunities.

Preferred Experience & Skills

- Experience using Go High Level (GHL) CRM for lead management, prospect tracking, and sales pipeline organization.

What Success Looks Like

Consistently generate and qualify leads that can be passed to the sales team.
Maintain an active and organized sales pipeline with minimal gaps in prospect follow-up.
Build positive relationships and maintain strong engagement with prospective clients.
Keep CRM records accurate, current, and organized.
Provide actionable updates on outreach activity, lead status, and pipeline performance.
Consistently work toward appointment-setting and lead-generation targets.

Opportunity

The Sales Development Representative (SDR) will have the opportunity to contribute directly to business development and client acquisition within a growing consulting firm. This role provides hands-on involvement in outbound prospecting, lead qualification, and sales pipeline management.

As the company's sales function expands, the SDR will have opportunities to take on additional responsibilities and contribute to the continued growth of its client base.

Application Process:

To be considered for this role these steps need to be followed:

Fill in the application form
Record a video showcasing your skill sets

Apply for this position

Personal Information:

Please provide your contact details and upload any relevant documents to help us assess your qualifications. Ensure all information is complete to move forward in the process.

Full Name: *

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Email: *

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Phone Number: *

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Resume: *

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What is your level of English proficiency? *

Basic – I can understand and use simple phrases but struggle with professional conversations. Intermediate – I can communicate in English in most situations but may make occasional mistakes or need support with complex topics. Advanced – I can speak and write fluently with few errors and feel confident in professional settings. Native / Bilingual – English is my first language or I speak it at a native level with complete fluency.

What's your expected monthly compensation in USD for a 40h/week (full-time) role? *

Your provided rate will be shared with clients. Changing it later may disqualify you. The job description contains the role's budget.

What's your expected monthly compensation in USD for a 20h/week (part-time) role?

Your provided rate will be shared with clients. Changing it later may disqualify you. The job description contains the role's budget.

What country will you be working from? *

Are you available to work 9 AM - 5 PM EST? *

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Do you have any friends, family members, or personal connections currently working at Scale Army or involved in any of our projects? *

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Experience & Availability:

In this section, we’ll gather insights into your technical experience and availability. Please answer the questions based on your expertise and provide your compensation expectations. This will help us assess your fit for the role and ensure we are aligned on expectations.

How many years of professional experience do you have in SDR, BDR, or other outbound sales roles? *

1 year - 3 years 4 years - 6 years 7 years - 9 years 10 years - 15+ years

Describe your experience conducting outbound prospecting through calls, texts, emails, or social messaging. Which channels have you used most frequently, and what results have you achieved in terms of qualified leads or appointments booked? *

Walk us through your process for qualifying a prospective client. How do you assess their business needs, timing, and fit before passing the opportunity to the sales team? *

Describe how you manage leads, track follow-ups, and maintain an organized sales pipeline using a CRM. What steps do you take to prevent missed opportunities and ensure accurate lead records? *

Which of the following sales activities or tools do you have hands-on professional experience with? *

Select all that apply.

Outbound cold calling Outbound email prospecting SMS/text message prospecting Social media prospecting Lead qualification Appointment setting Go High Level (GHL) CRM pipeline management Sales activity reporting AI tools such as Claude None of the above

How do you use AI in your work? *

Briefly share the tools you use, key use cases, any experience with automation, and how AI has improved your efficiency or output.

Let's get to know you! We need you to submit a short video as the first step in our screening and verification process. It's a great way for us to see your personality, communication style, and why you're a strong fit for the role. You'll only need to record this once!

Submit your video here.

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Application Submitted!

Thank you for applying for Sales Development Representative (GHL). Your application has been successfully submitted to the Scale Army hiring team. We've received your details and resume, and we will be in touch soon.

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Job information

Department Sales

Compensation $1.3K – $1.6K per month • Offers Commission Final compensation is set after evaluating experience and location.