Technical Sales Executive

This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.

Our client is a leading ecommerce retailer in the wellness and recovery space specializing in premium saunas, cold plunges, red light therapy equipment, sauna heaters, and high-end wellness installations for residential customers across the United States. As the company continues scaling its global sales organization, they are focused on delivering a highly consultative, education-first buying experience for customers making significant investments in their homes and wellness lifestyles.

Location

Fully remote | 9:00 AM - 5:00 PM PST

Role Overview

The Technical Sales Executive will manage consultative, conversation-driven sales interactions focused on helping customers navigate high-ticket wellness and home installation purchases typically ranging from $10K–$50K+. This role requires someone who can build trust quickly, educate customers clearly, simplify technical information, and confidently guide buyers through the full sales cycle in a fast-paced inbound sales environment.

Key Responsibilities

Full Sales Cycle Ownership

Manage inbound leads from qualification through close.
Lead consultative sales conversations via phone and video.
Understand customer goals, wellness needs, and space requirements.
Handle objections, pricing conversations, and product recommendations in real time.

Customer Education & Solution Selling

Educate customers on sauna systems, heater options, installation considerations, and configurations.
Simplify technical product information in a clear and confident manner.
Recommend best-fit solutions based on customer needs, goals, and use cases.

Pipeline & Performance Management

Maintain ownership of pipeline management and follow-up processes.
Track leads, opportunities, and closed deals accurately.
Consistently work toward sales and conversion targets in a high-performance environment.

Relationship Building

Build customer trust through strong communication and active listening.
Deliver a premium customer experience throughout the buying journey.
Ensure customers feel informed, supported, and confident in their purchasing decisions.

Qualifications

Experience

3+ years of B2C or consultative sales experience.
Proven ability to manage the full sales cycle and close deals.
Experience handling high-ticket customer conversations preferred.

Skills

Exceptional spoken English with strong clarity and articulation.
Strong listening skills and natural conversational ability.
Ability to simplify technical concepts and educate customers effectively.
Technical curiosity and ability to quickly learn complex products.
Highly proactive, accountable, and customer-focused mindset.
Comfortable working in a fast-paced, high-performance sales environment.
Strong communication, relationship-building, and follow-through abilities.

What Success Looks Like

Consistently meeting or exceeding sales and conversion targets.
Building strong customer trust through consultative communication.
Maintaining organized pipelines and strong follow-through.
Delivering a smooth, education-first customer experience.
Demonstrating strong product understanding and technical curiosity.

Opportunity

This is an exciting opportunity to join a rapidly scaling company operating in one of the fastest-growing segments of the wellness industry. The Sales Executive will gain exposure to premium, high-ticket consultative sales while working in a fast-paced and high-performing environment focused on customer experience, education, and product quality. Strong performers will have the opportunity for long-term growth as the company continues expanding its sales organization.

Application Process:

To be considered for this role these steps need to be followed:

Fill in the application form
Record a video showcasing your skill sets

Apply for this position

Personal Information:

Please provide your contact details and upload any relevant documents to help us assess your qualifications. Ensure all information is complete to move forward in the process.

Full Name: *

Please enter your full legal name as it appears on official documents.

Email: *

The email you provide must be the same one you use to send your video.

Phone Number: *

Please share your phone number with the country code (e.g., +27 for South Africa, +20 for Egypt, +52 for Mexico). If it works for both WhatsApp and calls, even better.

Resume: *

Boost your chances! Please submit your resume in English and PDF format; otherwise, it will not be considered. Make sure it includes all tools you’ve mastered and fields you’ve worked in.

📄

Choose a file or drag it here

PDF, DOC, DOCX (Max 10MB)

Experience & Availability:

In this section, we’ll gather insights into your technical experience and availability. Please answer the questions based on your expertise and provide your compensation expectations. This will help us assess your fit for the role and ensure we are aligned on expectations.

How many years of B2C sales experience do you have? *

1 year - 3 years 4 years - 6 years 7 years - 9 years 10 years - 15+ years

How do you use AI in your work? *

Briefly share the tools you use, key use cases, any experience with automation, and how AI has improved your efficiency or output.

What is the highest average deal value you have consistently closed in a B2C sales role? *

Under $1,000 $1,000 - $5,000 $5,001 - $15,000 $15,001 - $50,000+ N/A - I have not closed high-ticket deals

Which best describes your experience with sauna products or other highly technical products requiring knowledge of electrical systems, product configurations, and installation considerations?* *

No experience in the sauna industry or with technical products Experience with technical products, but limited exposure to electrical or installation requirements Strong technical background (engineering, manufacturing, construction, or similar) with experience understanding complex product specifications and installations Direct experience working with sauna products, including knowledge of electrical requirements, configurations, and installation considerations Extensive sauna industry experience with deep understanding of technical product setup, electrical systems, and installation requirements

How would you rate your ability to learn and explain complex or technical products to customers who have no prior knowledge? *

Very comfortable - I have done this extensively Comfortable - I have done this occasionally Somewhat comfortable - I am still developing this skill Not comfortable with this yet

Which of the following sales activities have you performed regularly in a previous role? Select all that apply. *

Select all that apply

Handling inbound leads and qualifying prospects Leading consultative sales conversations via phone or video Managing objections and pricing discussions in real time Recommending best-fit solutions based on customer needs Tracking leads and opportunities in a pipeline Following up with prospects across multiple touchpoints None of the above

Which of the following best describe your approach to building customer trust during a sales process? Select all that apply. *

Select all that apply

Active listening to understand customer goals before recommending Educating the customer throughout the buying journey Consistent follow-through and proactive communication Handling objections transparently rather than deflecting Personalizing recommendations based on individual needs and use cases Prioritizing a premium customer experience over quick closes None of the above

Have you managed the full sales cycle - from inbound lead qualification through to close - in a previous role? *

Yes No

Are you comfortable managing your own sales pipeline and being held to quota and conversion targets? *

Yes No

Do you have experience conducting sales conversations via video call (e.g., Zoom, Google Meet) as part of your standard sales process? *

Yes No

Describe a time you successfully closed a high-ticket or complex sale. Walk us through the customer's situation, how you approached the conversation, and what you did to guide them to a decision. *

How do you manage your pipeline when you are juggling multiple active leads at different stages of the sales cycle? What does your follow-up process look like? *

What's your expected monthly compensation in USD for a 40h/week (full-time) role? *

Your provided rate will be shared with clients. Changing it later may disqualify you. The job description contains the role's budget.

What's your expected monthly compensation in USD for a 20h/week (part-time) role?

Your provided rate will be shared with clients. Changing it later may disqualify you. The job description contains the role's budget.

What country will you be working from? *

Are you available to work 9 AM - 5 PM EST? *

Yes No

Which of the following tools do you excel at? Select all that apply to showcase your expertise!

Select all that apply to showcase your PROVEN expertise. Please answer honestly — we’ll assess skills during the interview process.

Work Management & Collaboration Tools *

Select the tools you are comfortable using to manage projects, assign tasks, or track progress.

None Airtable Asana Basecamp Clickup Google Workspace (Chat & Meet) Jira Microsoft Teams Miro Monday.com Notion Slack Trello

CRM Tools *

Choose the CRM platforms you’re familiar with for managing contacts, tracking sales, and organizing customer data.

None Freshsales HubSpot Pipedrive Salesforce Zoho CRM

Design, Marketing & Content Tools *

Select the tools you’ve used to design, create content, or run marketing campaigns.

None ActiveCampaign/Brevo/Kalviyo/MailChimp Adobe After Effects Adobe Illustrator Adobe Photoshop Adobe Premiere Pro Buffer / Hootsuite Canva CapCut Figma Google Ads Google Analytics (GA4) Meta Ads Manager Meta Business Suite (Facebook/Instagram Ads Manager) SEMrush/Ahrefs Shopify TikTok Shop WordPress

Programming Languages & Tools *

Select the programming languages and frameworks you’re skilled in for building and enhancing web applications.

None .NET (C#) AWS / Azure / Google Cloud Platform (GCP) Docker Git/GitHub Google Cloud Platform (GCP) HTML/CSS Java JavaScript Node.js Python (Django / Flask) React SQL

Let’s get to know you! We need you to submit a short video as the first step in our screening and verification process. It’s a great way for us to see your personality, communication style, and why you’re a strong fit for the role.

We encourage you to:

Reference this specific role and why it interests you
Explain why you believe you would be a strong fit for this industry and customer base
Speak through any relevant consultative or high-ticket sales experience

We are specifically looking for candidates who can communicate clearly, think critically, and demonstrate genuine interest in the opportunity, not generic sales introductions.

Submit video here.

Did you submit your video using the same email you are entering in this application form? *

If not, you will not be considered.

Yes No

Which of these industries do you have professional experience in? *

Technology / SaaS Healthcare / MedTech Finance / FinTech E-commerce / Retail Education / EdTech Marketing / Advertising Logistics / Supply Chain Manufacturing Hospitality / Travel Government / Public Sector B2B (Business-to-Business) B2C (Business-to-Consumer) DTC (Direct-to-Consumer) Fashion / Jewelry

What is your level of English proficiency? *

Basic – I can understand and use simple phrases but struggle with professional conversations. Intermediate – I can communicate in English in most situations but may make occasional mistakes or need support with complex topics. Advanced – I can speak and write fluently with few errors and feel confident in professional settings. Native / Bilingual – English is my first language or I speak it at a native level with complete fluency.

Do you have any friends, family members, or personal connections currently working at Scale Army or involved in any of our projects? *

Yes No

Were you referred by a current Scale Army contractor? If yes, please add their full name.

Never miss a job opportunity again! Subscribe to our newsletter and stay updated on the latest career opportunities.

I’d like to stay in touch! Please send me job opportunities, updates, and relevant news from Scale Army Careers. I can unsubscribe anytime. *

Yes, keep me updated No, I do not want to receive these emails

Are you comfortable with us using your video for marketing purposes (ex: social, web, email, etc.) to help more hiring managers see your application? *

If you ever want us to take it down, email us at: [email protected]

Yes No

Application Submitted!

Thank you for applying for Technical Sales Executive. Your application has been successfully submitted to the Scale Army hiring team. We've received your details and resume, and we will be in touch soon.

Browse all open roles →

Job information

Department Sales

Compensation $2K per month • Offers Commission Final compensation is set after evaluating experience and location.