Business Automation & AI Specialist | Part-time

This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.

The Business Automation & AI Specialist will analyze existing business processes and build AI-powered solutions that make them more efficient.

This is a hands-on role focused on identifying automation opportunities and turning them into working solutions. Initial areas of focus will include automating quotations, streamlining vendor communications, reducing accounting data entry, and identifying additional opportunities for automation throughout the organization.

Location

Fully remote | Anywhere between 9:00 AM - 5:00 PM | 20 hours as week,

Key Responsibilities

Business Process Analysis & Automation Discovery

Analyze existing workflows across operations, accounting, vendor management, and other business functions.
Meet with stakeholders to understand how work is currently completed.
Map manual processes, bottlenecks, repetitive tasks, and unnecessary handoffs.
Identify high-impact opportunities where AI or automation can reduce manual workload.
Prioritize potential projects based on business impact, complexity, risk, and expected time savings.
Translate operational challenges into clear technical requirements and implementation plans.

Quotation Automation

Design and implement systems that automate or significantly streamline the quotation process.
Automate the collection and organization of information required to prepare quotations.
Reduce repetitive data entry involved in quotation creation.
Build workflows that improve quotation speed, accuracy, and consistency.
Establish appropriate review and approval steps before quotations are finalized or sent.
Continuously improve quotation workflows based on operational feedback.

Vendor Communication Automation

Build AI-powered workflows to streamline recurring vendor communications.
Automate appropriate email drafting, follow-ups, information requests, and status updates.
Create systems for organizing and tracking vendor communications.
Help teams quickly identify communications that require human attention.
Integrate vendor communication workflows with relevant internal systems where appropriate.
Maintain human review and escalation processes for sensitive or high-impact communications.

Accounting & Data Entry Automation

Analyze accounting workflows to identify repetitive manual processes.
Build automations that reduce manual data entry and administrative work.
Improve how financial and operational information is captured, transferred, categorized, and maintained.
Identify opportunities to automate data movement between operational and accounting systems.
Create validation and exception-handling processes to maintain data accuracy.
Work with accounting stakeholders to ensure automation supports existing financial controls and requirements.

AI Solution Development & Implementation

Research, evaluate, and implement AI tools based on specific business needs.
Build AI agents, automated workflows, and system integrations where appropriate.
Connect existing platforms using APIs, webhooks, automation tools, or custom development.
Determine when AI is appropriate and when traditional workflow automation is the more reliable solution.
Test solutions before deployment and establish safeguards for critical workflows.
Document implemented systems so they can be maintained and expanded over time.

Import & Export Operations Support

Develop a strong understanding of the organization’s import/export workflows.
Learn how quotations, vendors, transactions, documentation, and accounting processes interact.
Identify industry-specific opportunities for automation.
Work closely with operational stakeholders to ensure solutions reflect real business requirements.
Continuously develop knowledge of the terminology, systems, and processes relevant to the industry.

Qualifications

Experience

3–5+ years of experience in AI implementation, automation, business systems, software development, process improvement, or a related field.
Demonstrated experience building and implementing automations in real business environments.
Experience conducting business or process analysis and translating findings into working solutions.
Proven ability to take projects from initial problem identification through implementation and optimization.
Import/export, logistics, international trade, or related industry experience is strongly preferred but not required.

Skills

Hands-on experience with modern AI and automation technologies.
Experience building AI-powered workflows, agents, or internal business tools.
Familiarity with workflow automation platforms and system integrations.
Understanding of APIs, webhooks, and data integrations is strongly preferred.
Ability to evaluate different AI tools and determine which are appropriate for specific business problems.
Ability to quickly learn new platforms and technologies.
Strong ability to understand and document business processes.
Ability to identify inefficiencies, repetitive tasks, and workflow bottlenecks.
Ability to translate business problems into technical requirements.
Strong systems-thinking and problem-solving capabilities.
Ability to evaluate automation opportunities based on measurable business value.
Knowledge of import/export operations is strongly preferred.
Ability to quickly learn unfamiliar industries, systems, processes, and terminology.
Strong attention to detail when working with financial and operational data.
Ability to independently drive projects from identification through implementation.

What Success Looks Like

The quotation process becomes significantly faster and requires less manual work.
Vendor communication is streamlined through reliable AI and automation workflows.
Repetitive accounting data entry is reduced through automated processes.
Manual operational tasks and redundant workflows are systematically identified and improved.
AI projects move beyond experimentation and become reliable parts of day-to-day operations.
Data accuracy improves while employees spend less time on repetitive administrative work.
Develop a strong understanding of the organization’s import/export operations.
Teams trust and actively use the implemented automations.
New automation opportunities are proactively identified, prioritized, and implemented.
The organization develops a scalable foundation for continuing to adopt AI across additional areas of the business.

Opportunity

The Business Automation & AI Specialist will have the opportunity to directly shape how an import/export organization adopts AI across its core operations. The role will work on business challenges spanning quotations, vendor communication, accounting, and data entry, with ownership over turning inefficient manual workflows into scalable systems.

This role is suited to someone who enjoys understanding how businesses operate, identifying inefficiencies, and building technology that creates measurable operational improvements.

Application Process:

To be considered for this role these steps need to be followed:

Fill in the application form
Record a video showcasing your skill sets

Apply for this position

Personal Information:

Please provide your contact details and upload any relevant documents to help us assess your qualifications. Ensure all information is complete to move forward in the process.

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Basic – I can understand and use simple phrases but struggle with professional conversations. Intermediate – I can communicate in English in most situations but may make occasional mistakes or need support with complex topics. Advanced – I can speak and write fluently with few errors and feel confident in professional settings. Native / Bilingual – English is my first language or I speak it at a native level with complete fluency.

What's your expected monthly compensation in USD for a 40h/week (full-time) role? *

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What country will you be working from? *

Are you available to work 9 AM - 5 PM EST? *

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Do you have any friends, family members, or personal connections currently working at Scale Army or involved in any of our projects? *

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Experience & Availability:

In this section, we’ll gather insights into your technical experience and availability. Please answer the questions based on your expertise and provide your compensation expectations. This will help us assess your fit for the role and ensure we are aligned on expectations.

Please share a link to your GitHub profile or relevant public repositories that demonstrate your experience with AI implementation, automation workflows, system integrations, agents, or internal business tools.

How many years of experience do you have in AI implementation, automation, business systems, software development, process improvement, or related technical roles? *

1 year - 3 years 4 years - 6 years 7 years - 9 years 10 years - 15+ years

Describe an AI or automation solution you personally took from initial problem identification through implementation. What business process were you improving, what did you build, and what measurable impact did it have? *

Walk us through how you analyze an existing manual business process before automating it. How do you identify bottlenecks, determine whether AI or traditional automation is more appropriate, and prioritize what to build? *

Tell us about an automation you built that connected multiple systems or moved data between them. How did you use APIs, webhooks, automation tools, or custom development, and how did you handle validation or exceptions? *

Which of the following have you worked with professionally? *

Select all that apply.

AI-powered workflows AI agents Workflow automation platforms APIs Webhooks Data integrations Custom software development Business process analysis Accounting or data-entry automation Vendor communication automation Import/export, logistics, or international trade workflows None of the above

How do you use AI in your work? *

Briefly share the tools you use, key use cases, any experience with automation, and how AI has improved your efficiency or output.

Can you describe your experience with "Import/Export" industry in a B2B context? Specifically, explain how you have handled inventory tracking, supply chain "Import/Export" processes, and purchasing workflows in previous roles. What systems or tools did you use, and how did you ensure accuracy and efficiency throughout these processes? *

Let's get to know you! We need you to submit a short video as the first step in our screening and verification process. It's a great way for us to see your personality, communication style, and why you're a strong fit for the role. You'll only need to record this once!

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Job information

Department Technology & Product

Compensation $1.8K – $2.3K per month Final compensation is set after evaluating experience and location.